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Support and Information for the Momentum IoT platform
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01 | Get started with Momentum
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We are here to help
Help Centre resource requests
02 | Home and Asset Summary
(8)
Navigate home
Asset and home page summary
Individual asset summary
Why am I not seeing up-to-date data?
Type of Faults in Fault Analysis
03 | Alerts
(10)
Navigate alerts
Edit an existing alert
Add a new alert
Delete an alert
Export your alerts
04 | Drivers
(6)
Navigate drivers
Add a new driver
Assign a driver to an asset
Import drivers into Momentum
Understanding driver’s information fields
05 | Event Analysis
(4)
Navigate event analysis
Monitoring and analysing with Event Analysis
I am not seeing any data in the widgets
How do I modify the widgets?
06 | GMD
(21)
I can’t find the correct fleet when adding a new vehicle.
When adding a new Certified Technician the correct fleet is not showing up
How can I add a new Fatigue Intervention Plan contact?
Why are my changes not going through?
Guardian Live Accounts in Guardian Management Dashboard
08 | Tickets
(5)
Navigate tickets
Create a new ticket
Add comment and attachments to a Support Ticket
In what timeframe can I expect a response on my ticket?
I don’t see my ticket that I submitted
09 | User Management and Account Settings
(4)
Edit, disable or delete a user
Create a new user
Navigate user management
Why can’t I create a new user for my company?
10 | Forms
(2)
Navigate forms
Open and download a form
11 | Momentum App
(2)
Download the Momentum app
Navigate the Momentum app
Release notes
(6)
Release notes | 20th November 2023
Release notes | 20th February 2024
Release notes | 15th of June 2024
Release notes | 21st of June 2024
Release notes | 8th of August 2024
Popular Articles
Release notes | 3rd of September 2024
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Release notes | 21st of June 2024
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Release notes | 8th of August 2024
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Navigate the Momentum app
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We are here to help
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