For each individual asset, you can download the Driver Facing Camera recording of a fatigue or distraction event. Please note that this feature is only available to authorized users. If the download option is unavailable, you do not have authorized access to this feature.

Unfortunately, accessing forms in the asset summary and individual asset summaries might take a little while sometimes – usually between 2 to 5 minutes. This is because there’s only one PDF generator per account available. To ensure the best experience possible, it’s recommended not to click on multiple forms consecutively as it can add to […]

Driver monitoring systems, like those used by Seeing Machines and Guardian, use driver-facing and front-facing cameras that produce black-and-white videos for specific technical reasons. These systems also include infrared cameras that capture heat signatures and temperature variations on the driver’s face and surroundings. Infrared technology enhances visibility in various lighting conditions, including darkness or low […]

Here are some common troubleshooting solutions when you do not see up-to-date data in your home page asset summary or individual asset summary. If you continue to experience issues with accessing up-to-date data after following the troubleshooting steps provided, please reach out to your reseller or send an email to our customer care team via […]

FFC Fault ‘FFC Streaming error’ or ‘FFC not present error’ for more than the measured threshold over the last 7 days or 40 operating hours (whichever is greater). FOV Fault Field of View Event has occurred in the last 48 hours. GPS Fault ‘GPS Not Detected’ for more than the measured threshold over past 7 […]

This guide provides a comprehensive overview of individual assets, allowing users to access detailed information, event summaries, replays, and reports. It also offers the ability to edit asset details and customize the displayed time period. Whether you need to review asset data, troubleshoot issues, or update asset information, this guide is a valuable resource.

This guide provides step-by-step instructions on how to navigate and use the asset and home pages. It explains how to select fleets, view the map, filter data by time period, analyse event and review statuses, and analyse fault data. It also describes how to use the vehicle table, search for specific equipment, export data, and […]

This guide provides clear and concise steps on how to navigate back to the home page and access individual connections. It is a useful resource for anyone looking to efficiently navigate and utilise the features of the platform.