If you’re trying to locate your vehicle’s display ID but unsure where to start, fear not; we have a few methods to assist you. Your vehicle’s display ID is essential, and here are different ways you can discover it: 1. Vehicle Number Plate: Start with the physical vehicle’s actual number plate. Check the plate affixed […]

Are you in search of your vehicle’s serial number but not quite sure where to find it? Don’t worry; we’ve got you covered. Your vehicle’s serial number is a vital piece of information, and there are multiple methods to locate it. 1. Certified Technician: The serial number should have been provided to you by the […]

Are you searching for your Guardian serial number but unsure where to find it? Don’t worry; we’ve got you covered. Your Guardian serial number is a crucial piece of information, and there are several ways to locate it. 1. Internal Documents: One of the first places to check for your Guardian serial number is in […]

Installing Seeing Machine components in vehicles is a crucial step in ensuring the effective operation of driver monitoring systems. Different installation methods are available to cater to various needs and preferences. This resource article explores the primary installation methods: Standard, Non-Standard, and Custom. Standard Installation:Standard installation involves securely and permanently attaching Seeing Machine components to […]

Your changes won’t be implemented immediately as they undergo a review process by our dedicated customer support team. Additionally, certain changes may require approval from third-party applications integrated into our system. For instance, when setting up the initial Fatigue Intervention Plan (FIP), please keep in mind that it may take up to 72 hours for […]

Adding fleets to your account is managed by your reseller or our team at SingleSource. If you encounter an issue where your fleet cannot be selected when adding a Certified Technician, it’s essential to verify whether the fleet exists in your account. You can check your fleets using the instructions below. If you find that […]

As an authorised individual, you have the capability to introduce a new FIP contact into the system. Please remember that it’s essential to complete every field, leaving no blanks, to successfully create the new contact.

Adding fleets to your account is managed by your reseller or our team at SingleSource. If you encounter an issue where your fleet cannot be selected when adding a new vehicle, it’s essential to verify whether the fleet exists in your account. You can check your fleets using the instructions below. If you find that […]

This guide provides step-by-step instructions on how to manage Guardian Live Accounts in the Guardian Management Dashboard. It explains how to view comprehensive details and change history for each account, add new accounts, and update or delete existing accounts. Following this guide will help users effectively manage their Guardian Live Accounts and make necessary changes […]

This guide provides step-by-step instructions on how to access and manage configuration settings in the Guardian Management Dashboard. It explains how to review change history, add new configurations, update or delete existing configurations, review configuration details, and add files to configurations. It also mentions that some changes may require approval from Seeing Machines’ legal team. […]