Your changes won’t be implemented immediately as they undergo a review process by our dedicated customer support team. Additionally, certain changes may require approval from third-party applications integrated into our system.

For instance, when setting up the initial Fatigue Intervention Plan (FIP), please keep in mind that it may take up to 72 hours for the plan to be fully configured and activated. If you need to adjust your FIP Contacts, our 24/7 Support Center typically processes these changes within 2 hours of your request.