Encountering difficulties while trying to create new users for your company?

Creating new users requires the Client Admin user role. If you do not have this role, you won’t have access to the User Management menu item, limiting your ability to create and manage users. If you lack the Client Admin user role, contact an authorised person within your company with Client Admin privileges. They will be able to create and manage users for you.

You can use the steps below to create a new user if you have a Client Admin user role within your company.

If neither of these steps helps you, please reach out to your reseller or send an email to our customer care team via email at [email protected]. They will be more than happy to assist you further.