03 | Alerts

I am not receiving any alerts?

Here are some common troubleshooting solutions when you are not receiving alerts. If you continue to experience issues with receiving alerts after following the troubleshooting steps provided, please reach out to your reseller or send an email to our customer care team via email at [email protected]. They will be more than happy to assist you further. […]

How can I see to which email the alert summary is sent to?

Next to the option to receive email alerts for specific events, you can also choose to subscribe to daily or weekly email summaries of these alerts. This feature allows you to receive consolidated reports summarising the daily or weekly activity related to these notifications

Why am I not seeing any alerts?

Here are some common troubleshooting solutions when you do not see any alerts. If you continue to experience issues with accessing alerts after following the troubleshooting steps provided, please reach out to your reseller or send an email to our customer care team via email at [email protected]. They will be more than happy to assist you […]

Configure alerts

Once you are comfortable with navigating alerts, it’s time to configure them according to your preferences. The guide provides detailed instructions on customizing alert settings. You will learn how to specify the criteria for triggering alerts, choose the appropriate notification channels, and set up alert severity levels. By following this guide, you can tailor the […]

Export your alerts

Exporting your alerts can be useful for documentation, sharing with team members, or transferring alerts to a different system. The guide will outline the steps required to export your alerts in a format that can be easily imported elsewhere. This guide will help you preserve your alert configurations and streamline any migration or collaboration needs.

Delete an alert

If an alert is no longer relevant or necessary, you can easily remove it from your list. The guide will provide you with a clear set of instructions on how to delete alerts. It will guide you through the process and ensure that you understand any potential consequences or dependencies before removing an alert.

Add a new alert

In order to receive alerts for specific events, you need to create new alerts. The guide will walk you through the process step-by-step. It will explain how to define the conditions that trigger the alert, select the desired notification channels, and configure any additional settings. By the end of this guide, you will be able […]

Edit an existing alert

Sometimes, you may need to modify an existing alert due to changing requirements or conditions. The guide will explain how to make changes to an alert without losing any crucial settings or history. Whether it’s adjusting the trigger conditions, updating the notification channels, or modifying other configurations, this guide will ensure that you can efficiently […]

Navigate alerts

Navigate Alerts is a comprehensive guide that will familiarise you with the alert navigation interface. It will show you how to access the alerts section, view the list of existing alerts, and understand the different elements and information displayed for each alert. This guide will help you quickly locate and identify specific alerts.