Installing Seeing Machine components in vehicles is a crucial step in ensuring the effective operation of driver monitoring systems. Different installation methods are available to cater to various ne...
Advanced information
Why are my changes not going through?
Your changes won’t be implemented immediately as they undergo a review process by our dedicated customer support team. Additionally, certain changes may require approval from third-party applica...
How to download an event video
For each individual asset, you can download the Driver Facing Camera recording of a fatigue or distraction event. Please note that this feature is only available to authorized users. If the download o...
How can I add a new Fatigue Intervention Plan contact?
As an authorised individual, you have the capability to introduce a new FIP contact into the system. Please remember that it’s essential to complete every field, leaving no blanks, to successful...
How do I modify the widgets?
The Event Analysis layout cannot be modified in terms of widgets and data at this time. However, if you require specific data or wish to customise the displayed information, we can create a personalis...
Why are my Driver Facing Camera videos in black and white?
Driver monitoring systems, like those used by Seeing Machines and Guardian, use driver-facing and front-facing cameras that produce black-and-white videos for specific technical reasons. These systems...
Understanding driver’s information fields
When adding a new driver or edit an existing driver, the software will ask driver’s contact information and specific information fields. None of these are required fields, they are all optional ...
Import drivers into Momentum
Importing drivers into our software is a seamless process that enables the efficient addition of multiple drivers. By using an Excel sheet and following the provided template, you can organize and inp...