This page provides contact information and key details about the Guardian Fatigue Intervention Plan (FIP) and how nominated contacts are notified during a fatigue event.

Guardian Fatigue Intervention Plan (FIP)

The Guardian in-vehicle system monitors driver fatigue and distraction. When a verified fatigue event occurs, Guardian Centre Analysts contact the nominated FIP contacts by phone and email through Guardian Live.

Contact Process

• Each FIP includes up to three (3) nominated contacts.
• Each contact is called at least two times before escalating to the next person.
• An email is also sent outlining the actions taken and a link to the event.

Outbound Call Numbers

FIP calls may come from different systems, so the number may vary. Below are some of the outbound numbers you might see:

• AWS Sydney Instance: +61 1800 343 893
• AWS Monitest Instance: +1 855 979 7648
• MS Teams: +61 26103 4700
• Guardian Centre Mobile: +1 604 2746

Recommendation

Please confirm your company’s process for managing fatigue and distraction risks.

Need Help?

For questions or further assistance, contact your Guardian Account Manager.