{"id":2067,"date":"2023-08-30T10:12:01","date_gmt":"2023-08-30T02:12:01","guid":{"rendered":"https:\/\/wiki.singlesource.com.au\/?post_type=article&#038;p=2067"},"modified":"2026-10-01T14:33:35","modified_gmt":"2026-10-01T06:33:35","slug":"we-are-here-to-help","status":"publish","type":"article","link":"https:\/\/wiki.singlesource.com.au\/?article=we-are-here-to-help","title":{"rendered":"We are here to help"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We&#8217;re always here to help you. So if you need help getting set up, head through one of these channels:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 id=\"emailchat-support\" class=\"wp-block-heading\">Email support&nbsp;<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">This is the fastest way to get in touch when a question arises! Email us at <a href=\"mailto:enquiries@singlesource.com.au\" data-type=\"mailto\" data-id=\"mailto:enquiries@singlesource.com.au\" target=\"_blank\" rel=\"noreferrer noopener\">enquiries@singlesource.com.au<\/a> at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Support hours:<\/strong><br>Monday to Friday 8am \u2014 5pm AWST<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:enquiries@singlesource.com.au\">Email us<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 id=\"book-a-demo\" class=\"wp-block-heading\">Book a demo<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re new to our software and you&#8217;re not quite sure if it will suit your business needs, we recommend scheduling a demo with us. This is an excellent opportunity to get acquainted with the system and have any questions you may have answered. Feel free to reach out and arrange a demo today!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cal.com\/singlesource-rebecca\/customersuccess\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 id=\"11-screen-share-sessions\" class=\"wp-block-heading\">Free 1:1 screen share sessions<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We provide one-on-one 30 minutes screen share sessions with our existing clients to support them with their data and process strategies. We can clarify queries about how a particular feature can be integrated into your business procedure, guide you with specific tactics to use the software in your business, or analyse critical areas in one of your configurations.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cal.com\/singlesource-rebecca\/customersuccess\">Book a 1:1 screen share session<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 id=\"11-screen-share-sessions\" class=\"wp-block-heading\">Request a new resource<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If your search through our Help Centre left you empty-handed, fret not! You&#8217;re just a click away from updating existing resources or requesting new ones within Momentum. Our streamlined request form is designed to cater to your needs efficiently. Whether it&#8217;s a missing resource or a new requirement, this is your direct route to ensure your requests are documented and swiftly addressed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wiki.singlesource.com.au\/?article=help-centre-resource-requests\">Request a new resource<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re always here to help you. So if you need help getting set up, head through one of these channels: Email support&nbsp; This is the fastest way to get in touch when a question arises! Email us at enquiries@singlesource.com.au at any time. Support hours:Monday to Friday 8am \u2014 5pm AWST Book a demo If you&#8217;re [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[44],"article-tag":[],"class_list":["post-2067","article","type-article","status-publish","format-standard","hentry","article-category-getstarted"],"_links":{"self":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article\/2067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article"}],"about":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2067"}],"version-history":[{"count":1,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article\/2067\/revisions"}],"predecessor-version":[{"id":2158,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article\/2067\/revisions\/2158"}],"wp:attachment":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2067"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Farticle-category&post=2067"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Farticle-tag&post=2067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}