{"id":2058,"date":"2023-08-28T12:00:25","date_gmt":"2023-08-28T04:00:25","guid":{"rendered":"https:\/\/wiki.singlesource.com.au\/?post_type=article&#038;p=2058"},"modified":"2023-08-28T13:34:44","modified_gmt":"2023-08-28T05:34:44","slug":"add-comment-and-attachments-to-a-support-ticket","status":"publish","type":"article","link":"https:\/\/wiki.singlesource.com.au\/?article=add-comment-and-attachments-to-a-support-ticket","title":{"rendered":"Add comment and attachments to a Support Ticket"},"content":{"rendered":"\n<p>This guide provides a step-by-step process on how to add comments and attachments to a support ticket. By following these instructions, users can easily provide additional information and attachments to enhance their communication and problem-solving process with the support team.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/scribehow.com\/embed\/Add_Comment_and_Attachments_to_a_Support_Ticket__wxJd5QsuR2eDooPwdFen3w?skipIntro=true&#038;removeLogo=true\" width=\"100%\" height=\"640\" allowfullscreen frameborder=\"0\"><\/iframe>\n","protected":false},"excerpt":{"rendered":"<p>This guide provides a step-by-step process on how to add comments and attachments to a support ticket. By following these instructions, users can easily provide additional information and attachments to enhance their communication and problem-solving process with the support team.<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[50],"article-tag":[53],"class_list":["post-2058","article","type-article","status-publish","format-standard","hentry","article-category-tickets","article-tag-essential-information"],"_links":{"self":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article\/2058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article"}],"about":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2058"}],"version-history":[{"count":0,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=\/wp\/v2\/article\/2058\/revisions"}],"wp:attachment":[{"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2058"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Farticle-category&post=2058"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/wiki.singlesource.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Farticle-tag&post=2058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}